Refund and Return Policy

Last updated: 16 August 2026

Thank you for shopping with 2Ghetto. Each item is made to order through print-on-demand fulfillment, so please check your size, color, address, and order details carefully before placing your order.

Return window

You can request a return within 14 days after receiving your order. Items must be unused, unworn, unwashed, and in their original condition.

How to request a return

To start a return, contact us through the store contact form or reply to your order confirmation email with your order number and the reason for the return. Please wait for return instructions before sending anything back.

Refunds

After we receive and inspect the returned item, we will let you know whether the refund is approved. Approved refunds are sent back to the original payment method. Your bank or payment provider may need extra time to process the refund.

Damaged, defective, or wrong items

If your order arrives damaged, defective, misprinted, or incorrect, contact us as soon as possible with your order number and clear photos of the issue. We will review the problem and work on a replacement or refund where appropriate.

Print-on-demand and personalised items

Because our products are made to order, we cannot accept returns for buyer's remorse, wrong size selection, or wrong color selection unless required by applicable consumer law. Custom or personalised products may be excluded from withdrawal rights where allowed by law.

EU customers

If you are a consumer in the European Union, you may have a 14-day right of withdrawal for online purchases, starting from the day you receive the goods. Some exceptions may apply, including for goods made to order or clearly personalised. This policy does not limit any mandatory consumer rights that apply to you.

Return shipping

Unless the item is defective, damaged, or incorrect, customers are responsible for return shipping costs. Original shipping costs may not be refundable unless required by law.